How to buy in bulk?

Please send your purchasing details to sales@ugreen.com and we will reply within 24 hours.


How to order in bulk? 

Step 1: Inform us model and quantity you need and payment method;

Step 2: Make a PI for you to confirm the order details; 

Step 3: Arrange the payment after we confirm your order; 

Step 4: Finally deliver the goods within the stipulated time.


How long will I receive the goods?

About 30-45 days after the confirmation of the order.


How long is the warranty period?

Our products come with a one year manufacturer warranty.


How long does delivery take?

Sample orders 1-3 days


Bulk orders: 

In stock: ready for delivery

Out of stock: about 30-45 days


What are the different payment methods?

T/T, PayPal, Western Union, L/C


What are the major modes of transportation?

DHL, UPS, EMS, FedEx, Air freight, Sea freight


Return and exchange policy

Our products come with a one year manufacturer warranty and life-time service support. You can return or exchange your items in any of the following circumstances:

1. Faulty item (please stop using the faulty product immediately).

2. Damaged item or wrong model/number.


How can I get your product sample?

Thank you very much for your interest in our products. Please send your sample orders to sales@ugreen.com.


How to contact you if I want to provide ad place for you?

Please contact Lin@ugreen.com for promotion cooperation.


If you want to purchase on Amazon store, please consult the Amazon store staff for relevant details.


For more information please contact site administrator Lin@ugreen.com.